Privacy Policy

01Introduction

Japanese Academia respects the privacy of its students and users. This Privacy Policy explains what personal information may be collected, why it is collected, how it is used, and when it may be shared.

02Information We May Collect

Depending on how a person interacts with the Academy, we may collect:

• Full name
• Phone number and WhatsApp contact details
• Email address
• Course and batch information
• Registration information
• Payment-related information necessary to verify enrollment
• Communications with the Academy
• Information submitted through registration forms or the Academy website
• Relevant technical information collected through the website or third-party services

03How Information Is Collected

Information may be collected when a person visits the website, submits an enrollment/registration form, contacts the Academy through WhatsApp or other channels, enrolls in a course, makes a payment, or communicates with the Academy.

04How We Use Information

Personal information may be used to:

• Process registrations and enrollments
• Verify payments
• Provide classes and course materials
• Send class schedules, updates, reminders, and administrative information
• Provide student support
• Maintain enrollment and payment records
• Improve courses and services
• Prevent misuse or fraud
• Comply with applicable legal obligations

05Microsoft Teams and Class Recordings

Classes may be conducted through Microsoft Teams and may be recorded for educational and revision purposes.

Depending on the class setup, recordings may contain the instructor's voice/image and student names, voices, video, chat messages, or other information forming part of the class session.

Recordings may be stored using Google Drive or another storage service and may be shared through restricted links with enrolled students.

06Google Drive and Course Access

Course recordings and materials may be stored on Google Drive. Access is intended for enrolled students. Students must not share these links with unauthorized persons.

The Academy may change or revoke access where necessary for security, administrative, or course-related reasons.

07Sharing of Information

Personal information may be shared where reasonably necessary to operate the Academy, including with:

• Technology and service providers used for classes, storage, payments, or communication
• Instructors and authorized Academy administrators
• Government authorities or other parties where disclosure is required by applicable law

The Academy does not intend to sell students' personal information.

08Third-Party Services

The Academy may use Microsoft Teams, Google Drive, WhatsApp, payment providers, website hosting providers, analytics services, and other third-party services. Their own privacy policies and terms may apply.

09Data Security

The Academy takes reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. However, no online service can be guaranteed to be completely secure.

10Data Retention

Personal information may be retained as reasonably necessary for enrollment administration, payment records, support, legal obligations, dispute resolution, security, and legitimate business purposes.

11Your Rights

Subject to applicable law, individuals may request access to, correction of, or deletion of certain personal information. Requests may be submitted through the Academy's official contact channel. Information may need to be retained where required by law or reasonably necessary for legitimate purposes.

12Children's Privacy

Where a course participant is a minor, the Academy may require appropriate consent or information from a parent or legal guardian where necessary and permitted by applicable law.

13Changes

The Academy may update this Privacy Policy from time to time. Updated versions will be published or communicated through an appropriate Academy channel.

14Contact

For privacy-related questions or requests, students may contact Japanese Academia through its official communication channels.