01General Policy
Course fees paid to Japanese Academia are generally non-refundable once received, except where a refund is required by applicable law or expressly approved by the Academy.
02Student Cancellation
If a student decides to discontinue a course after enrollment, fees already paid are generally not refundable. This includes situations where the student stops attending classes, changes their mind, cannot continue for personal reasons, or does not use recordings or other course materials.
03Full-Course Payment
A student who pays the entire course fee in advance and later leaves the course is ordinarily not entitled to a refund for the unused portion.
04Monthly Payment
Where monthly payment is offered, each monthly payment is non-refundable once received, subject to applicable law. Students who do not wish to continue should notify the Academy before the next payment becomes due.
05Non-Attendance
Failure to attend a class or access a recording does not by itself create a right to a refund.
06Policy Violations
If access is suspended or terminated because of a student's violation of the Terms & Conditions, the student will ordinarily not receive a refund, subject to applicable law.
07Exceptions
The Academy may consider exceptional circumstances on a case-by-case basis. Any refund, credit, transfer, or other accommodation granted as an exception does not create a general entitlement.
08Refund Requests
Refund-related requests should be submitted through the Academy's official contact channel with the student's name, registered contact details, course/batch details, payment information, and reason for the request.
09Legal Rights
Nothing in this policy is intended to remove or restrict any refund, cancellation, or consumer rights that cannot legally be excluded.
Questions about this policy?
Reach out through any of our official channels and we'll get back to you.